new management methods

For me, the philosopher was the bearded old man on the mountain,” smiles Emiko Yamaguchi, quality, safety and environment manager at CVE, a company that produces renewable energy in Marseille. But the philosopher consultant she contacted in 2019 is nothing like a hermit: Flora Bernard leads forums and conferences, in front of sometimes skeptical executives, … Read more

AIP/ Guy-Aimé Koffi, an Ivorian entrepreneur established in France urges young people to endurance to succeed in life

Abidjan, Nov 15, 2022 (AIP) – Franco-Ivorian entrepreneur born in the commune of Abobo, Guy-Aimé Koffi, aged 43, an actor in the development of public works in France, stayed in Abidjan as part of a mission led by the French Minister Delegate for Foreign Trade, Attractiveness and French Nationals Abroad, Olivier Becht. In an interview … Read more

Customer Care: Take care of digital word-of-mouth

Is digital the death of word-of-mouth? Far from it. In a digital world where everything is commented on, shared, disputed, customer service must be at the heart of business strategy. Especially if they are pure-player, especially if they offer services, especially if these carry critical issues for the customer. Satisfaction must drive innovation Developing its … Read more

Giovane dell’oratorio salesiano Giostra Messina tra i migliori della “Customer Service School”

John Napolitanogiovane dell’oratorio salesiano giostra di messina è uno dei tre studenti migliori della prima edizione della “Customer Service School”, the scuola di alta formation gratuita promoted da Samsung Electronics Italia, Randstad Italia and Salesiani per il Sociale, nata per formare specialisti del Service per il territory. L’area Corporate dell’ufficio Fund Raisinig di Salesiani per … Read more

Customer experience nel B2B, quanto sono evolves the aziende italiane

Oggi, solo il 34% delle aziende B2b italiane ha già un approccio “customer centric”, capace di creare maggiore valore, perché basato sull’ascolto e l’attenzione verso il cliente, con strategie volte a cogliere le specifiche esigenze e caratteristiche peculiari di ciascuno. Questo è uno dei principali dati che emergono dalla ricerca dell’Osservatorio Customer Experience nel B2b … Read more

Edenred Customer Experience Day: a first edition between inspiration and the voice of the customer – Customer Marketing

Edenred makes customer obsession a priority. ” It is not enough to have customers who are more or less satisfied. We want real fans and ambassadors »has recalled Pierre Morel-Fatiodirector of customer experience, during the first Customer Experience Day, which was held on Thursday October 6, 2022 in the group’s premises in Malakoff in the … Read more

Peter Pan Careers in Tourism: 1400 years in 2022

Peter Pan Careers in Tourismsocietà attiva da oltre 25 anni nel campo della fornitura di servizi alberghieri e di intrattenimento e spettacolo, cerca personale in tutta Italia per le assunzioni della stagione 2022. The selezioni sono finalizzate all’inserimento di oltre 1400 risorsetra animatori, personale alberghiero e altri profili, da impiegare in hotel, resort e villaggi … Read more

“YourSight”, the digital advertising market visto dai suoi professionisti

La guerra in Ucraina e le tensioni internazionali, l’incertezza alimentata dal balzo dell’inflazione e dall’aumento in particolare dei costi energetici, il timore del possibile ingresso nella nostra economica in una nuova fase recessiva. In Italy also the industry of communication and digital marketing is costretta oggi ad affrontare conseguenze che questi fenomeni stanno avendo sula … Read more